Shipping policy

Last updated: August 23, 2026

Happee Notes Co. currently sells digital products only.

No physical products are shipped, and no shipping carrier, shipping method, or delivery address is required for delivery of our digital products unless Shopify or a payment provider requests certain address information for billing, fraud prevention, tax, or transaction-processing purposes.

Digital Delivery

Purchased products are delivered electronically.

Depending on the checkout and digital-delivery systems in use, customers may receive access through:

  • a download page;
  • an order confirmation page;
  • email;
  • a customer account;
  • another electronic delivery method provided through Shopify or an approved digital-delivery service.

Because products are delivered digitally, traditional shipping times do not apply.

Delivery Timing

Digital files are generally made available shortly after payment is successfully processed.

In some cases, delivery may be delayed because of:

  • payment authorization or review;
  • fraud-prevention checks;
  • technical interruptions;
  • email delivery delays;
  • Shopify or third-party service interruptions;
  • other temporary processing issues.

A delay in electronic delivery does not mean a physical shipment is pending.

Customer Responsibility

Customers are responsible for:

  • providing a valid email address during checkout;
  • maintaining access to the email address or customer account associated with the purchase;
  • checking spam, junk, or promotions folders if an expected email is not received;
  • downloading and safely storing purchased files after access is provided.

Delivery Problems

If you purchase a digital product and cannot access the files, please contact us.

We may assist with:

  • locating your order;
  • confirming the email address associated with the purchase;
  • identifying the expected delivery method;
  • restoring appropriate download access;
  • providing replacement access where appropriate;
  • troubleshooting a legitimate delivery problem.

Please include your order number, if available, and the email address used for the purchase.

Incorrect Email Address

If you enter an incorrect email address during checkout, contact us as soon as possible.

We may need to verify your order and identity before changing delivery information or providing access to purchased files.

We cannot guarantee that delivery problems caused by incorrect information can always be corrected immediately.

Physical Shipping

Happee Notes Co. does not currently ship physical products.

Product photographs, styled scenes, finished-project examples, packaging displays, craft materials, tools, and other physical items shown in product images are for demonstration or illustrative purposes unless a product listing specifically states that a physical item is included.

Only the digital files, licenses, guides, and other electronic materials specifically identified in a product listing are included with a digital purchase.

International Customers

Digital products may be available to customers in eligible locations supported by our Shopify store.

Because delivery is electronic, there are no physical international shipping charges.

Customers remain responsible for any applicable taxes, duties, fees, or other charges that may apply to a digital purchase under the laws of their jurisdiction.

Refunds and Delivery Issues

Problems involving defective files, duplicate purchases, digital-access issues, or other refund-related matters are governed by our Return and Refund Policy.

A temporary delay in digital delivery does not automatically qualify a purchase for a refund if access can reasonably be restored or the purchased files can otherwise be provided.

Future Physical Products

If Happee Notes Co. offers physical products in the future, we may update this Shipping Policy to include applicable shipping methods, processing times, rates, delivery estimates, and other physical-delivery terms.

Any physical product listing will clearly identify that a physical item is being sold.

Contact

If you have questions about digital delivery or need help accessing a purchase, contact:

Happee Notes Co.
Email: hello@happeenotes.com
Website: HappeeNotes.com
Mailing address: 6554 Florida Blvd, Ste 110 #2154,  Baton Rouge LA 70806

You may also contact us through the Contact page on our website.